Founded by an ex-OpenAI researcher, Refact.ai is an open-source AI coding assistant that aims to boost productivity. Our product empowers developers with accurate code completions, in-IDE chat, and an AI toolbox, enabling them to complete coding tasks faster, reduce errors, and focus on the more complex and creative aspects of software development.
At Refact.ai, we’re on a mission to build the future of programming. Currently, we are working on the holy grail of software engineering: an autonomous agent that can write, debug, and deploy programs. This is an exciting time to join Refact.ai, as AI is completely changing software development.
Job Overview:
Are you passionate about fostering vibrant and collaborative communities? As a Community Manager at Refact.ai, you will play a pivotal role in growing our developer community. As the primary advocate for Refact.ai, your role is to build strong, positive relationships, earn support and enthusiasm, and drive both adoption and contributions to our product.
Key Responsibilities:
Collect community feedback to improve the product and user experience.
Actively engage with users and contributors on platforms such as Discord, Reddit, GitHub, and social media.
Develop and execute strategies to expand the Discord community and enhance member engagement.
Create content for the community to engage members.
Onboard new contributors by offering resources and guidance.
Handle customer service responsibilities on Discord.
Engage with members of external communities to introduce them to our product.
Build and maintain relationships with other open-source projects, organizations, and influencers.
Requirements:
Enthusiasm for AI technology, especially in programming.
At least 2 years of proven experience in community management, particularly in the tech or open-source space. Experience in building a community from scratch is a plus.
Ability to identify and track relevant community KPIs.
Excellent written and verbal communication skills in English; proficiency in additional languages is a plus.
Ability to convey complex technical concepts in a clear, accessible, and engaging manner.
Experience in creating engaging and informative content for communities.
We’d like to have someone who’s continuously learning and staying updated with AI industry trends, as it’s crucial for advocacy!